BT (British Telecom) have got to be the worst company I have ever had the misfortune of dealing with. Recently I moved house and had to transfer the number and services etc, simple enough you might think. Make the call, give them my new postcode, no problem they say it'll be active on the day I move in. Tick the box on that job and move on. Moving Day: Shit, the new house has no physical line. Call BT, another huge wait in the queue (on average a BT queue seems to be 20-30 mins - they will say less...